Client zone
Download TeamViewer QuickSupport so our engineer can connect to your computer and fix the problem quickly – no installation, no visit needed.
Click a button below to download TeamViewer QuickSupport for Windows or Mac. No installation required.
Open the downloaded file. Your ID and password will appear on screen.
Call us and give the engineer your ID and password. The session ends when you close the program.
Mac: open the downloaded .dmg file and launch TeamViewer QuickSupport. On first launch macOS will ask for Screen Recording and Accessibility permissions. Allow them so the engineer can see your screen and help.
Other systems (Linux, Android, iOS): teamviewer.com – QuickSupport version.
Share your ID and password only while on the phone with an MTI Systems employee who knows about your request. Never give these details to someone who called you unprompted claiming to be a support service – this is a common scam.
The password changes every time the program starts, and you can end the connection at any moment by closing the TeamViewer window.